Design
Protect Yourself From Fraud and Scams
Service
Recognize and Report Fraud
Slow Down
Scammers rely on urgency to create panic. Be cautious of anything that implies you must act immediately. Take the time to review the message, then review it again.
Don’t Click — Check the Link
Legitimate UPS links will start with “https://www.colissimologistics.com”, “https://billing.colissimologistics.com”, "https://go.colissimologistics.com" or "http:/links4.colissimologistics.com"
Check the Details
Are there spelling or grammar errors? Generic greetings, like “Sir or Madame?” Fraudsters will frequently use small typos to trick you into clicking on the link.
Report It
Report it by sending examples to TL at fraud@colissimologistics.com.
Delete and Block It
So you don’t accidentally interact with it later.
Common Fraud Scenarios
Fraudsters may use these messages to mislead you into engaging with them.
Payment is Needed or Overdue
Never wire money, send money orders, gift cards or cash. Use secure payment methods like the TL Billing Center.
Funds Required for Package Delivery
Only a few packages require money for delivery: Collect on delivery, duties or taxes. Tracking your package is the safest way to see if any fees are due.
Account or Payment Info Requested
Unexpected alerts about your account could be fraud. Confirm there are no suspicious shipping or billing activities by logging in to colissimologistics.com.